Privacy Policy

Your privacy is important to Nine Lemons Feng Shui, and we are committed to protecting the personal information you share with us. This policy explains how Nine Lemons Feng Shui collects, uses, stores and shares personal information when you visit our website, register for our services, make a purchase, join our mailing or SMS lists, or otherwise interact with us.

Information We Collect

Depending on how you interact with Nine Lemons Feng Shui, we may collect information including your name, email address, mobile phone number, billing information, home address, floor plans, photographs of your home, information you provide through forms or questionnaires, and other information you choose to provide to us.

We use this information to provide our products and services, communicate with you, process transactions, deliver requested content, administer our programmes and events, and, where you have opted in, send marketing communications.

Analytics

This website collects certain data to help us understand site traffic and activity. This may include information about your browser, network and device; your IP address; web pages you visited prior to visiting this website; and information about your use of the website, including clicks, internal links, pages visited, scrolling, searches and timestamps.

We may share this information with service providers that help us operate and analyse our website and digital services.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text downloaded to a device when a visitor accesses a website or application.

Necessary cookies may be used to allow our website and digital platforms to operate securely and effectively. Analytics and performance cookies may also be used to understand website traffic, activity and other usage data, subject to the choices available through our cookie banner where applicable.

Marketing Emails

If you opt in to receive emails from Nine Lemons Feng Shui, we may send you educational, promotional and marketing communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included at the bottom of our emails.

We may use third-party service providers to manage and deliver our email communications. These providers process your information on our behalf for the purpose of providing these services.

Mobile Messaging and SMS

If you provide your mobile phone number and opt in to receive text messages from Nine Lemons Feng Shui, we may use your mobile number to send you messages relating to the content, programme, event, product or service you requested, as well as marketing or promotional messages where you have expressly agreed to receive them.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You can opt out of SMS communications at any time by replying STOP to any message. Message and data rates may apply.

No mobile information, including mobile phone numbers and SMS opt-in or consent data, will be shared with or sold to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers to facilitate the delivery of our text messages and related services. These providers may process mobile information solely as necessary to provide services to Nine Lemons Feng Shui and not for their own marketing or promotional purposes.

Payments

When you make a purchase from Nine Lemons Feng Shui, your payment information may be processed by third-party payment providers such as Stripe or other payment services used by us at the time of purchase.

These providers process your payment information in accordance with their own privacy policies and applicable laws.

Storage and Service Providers

We take reasonable steps to protect the personal information you provide to us.

To operate Nine Lemons Feng Shui, we may use trusted third-party service providers for services such as website hosting, payment processing, email delivery, SMS delivery, customer relationship management, analytics and programme delivery. These providers may process personal information on our behalf only as necessary to provide their services.

We do not sell your personal information to third parties.

Questions or Concerns

If you have questions or concerns about how Nine Lemons Feng Shui collects, uses, stores or discloses your personal information, please contact us through the contact page on the Nine Lemons Feng Shui website.